If payments have not been settled within 90 days of an invoice date, the party is accountable for a 25% late payment fee.

If the total cost of treatment (including the late payment fee) is not paid within 14 days of the updated invoice being issued, the paying party will be subject to court fees upon legal action to collect any unpaid balance and a late payment fee will increase to 100% of the total cost of treatment (initial assessments and discharge costs included).

This policy is relevant for all clients including: private clients, companies, insurers and medico-legal agencies where treatment has been provided, invoiced for and remains unpaid.

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